Privacy Policy
Effective January 1, 2026
Professional Gardena Insulation Company, gardenainsulationcontractor.com, hi@gardenainsulationcontractor.com
Who this policy covers
This privacy policy explains how Professional Gardena Insulation Company handles the information you share with us when you use our website, call us or ask for an estimate. We're an insulation contractor in Gardena, CA, and this policy applies to every page of our site, starting with the home page.
Last updated October 28, 2026.
If you want to know more about who we are before reading further, our about page covers the business and the work we do.
Information you give us
We collect the information you choose to send us, usually through our contact form, a phone call or an email. That can include:
Your name, phone number and email address.
Your home's address or city, so we know where the job is and can schedule an estimate.
Details about the job, such as the room over the garage that stays hot, how much insulation is already in your attic, or your house's age.
Photos or notes you send to help us understand the job before we come out.
Our contact form is run by an outside form service, so the information you type into it passes through that service before it reaches us. We don't ask for payment card numbers through the website.
Information collected automatically, including cookies
When you visit the site, your browser sends some technical information on its own, such as your device type, browser, general location based on your internet connection, the pages you look at and how you got to the site.
We may use cookies and analytics tools to count visits and see which pages people find useful. Cookies are small files your browser stores so a site can recognize a returning visitor. We use this information in summary form to improve the site, not to build a profile of you.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features, like the contact form, may behave differently.
How we use your information
We use what you send us to answer your questions and run the job. That means we:
Reply to your message or call and set up an estimate.
Plan the work, schedule our crew and keep you updated on timing.
Send estimates, invoices and follow-up about the job.
Keep records we need for our business, taxes and any warranty questions later.
Improve the website based on how visitors use it.
We don't sell your personal information, and we don't share it with other businesses for their own marketing.
Who we share it with
We share information only when it's needed to do the work or run the business. That includes the services that host our website, our contact form and our analytics, and people like our accountant who need job records to do their part.
We'll also share information if the law requires it, such as a valid court order, or if we need to protect our customers, our crew or the business from fraud or harm.
How long we keep it
We keep your information as long as we need it for the reason you gave it to us. If you asked a question and never hired us, we usually clear out those messages after a reasonable time.
If we did a job at your house, we keep the job records longer, because we may need them for taxes, warranty questions or if you call us back about the same attic years later. Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep certain records by law, and if so we'll tell you which ones and why.
California residents may have more rights under state privacy law, including the right to know what we collect and the right not to be treated differently for using those rights. We'll honor those requests where the law applies to us.
If you'd rather we stop contacting you about follow-ups or reminders, just tell us and we'll take you off the list.
How we protect your information
We limit who can see customer information to the people who need it to do the job, and we use reputable services to host the site and the contact form. No website or email system is perfectly secure, so please don't send sensitive details like bank account or Social Security numbers through the form or by email.
Children's privacy
Our site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page and change the date at the top.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (424) 292-2987 or send us a message through our contact page, where you'll also find our email address. Tell us what you're asking for and how to reach you, and we'll get back to you within 1 business day.
We may need to confirm who you are before we share or delete anything, so we don't hand your information to the wrong person.